Care instructions

Natural stones

About the characteristics of natural stones

Species of natural stones are composed of various minerals which are solid substances with varying chemical composition. The classification used by stone industry is based on the hardness of stone. Hard stones are usually granites. Polished granite has very good resistance against chemical compounds such as acids. In addition to this, granites stand wear extremely well. Soft stones include e.g. marble which does not stand acids at all, and even a slight contact may cause changes to the surface – longer impact will cause corrosion.

The most important physical characteristics of a stone include strength and durability properties, density, porosity and ability to absorb water. Greater the porosity or ability to absorb water a type of stone has – the more challenging will the removal of stains from household stones prove. Dense stones with small crystals are sold and delivered without any protection.

To provide protection against porosity and ability to absorb water, tops are treated with protective agent by stone industry. The protective agent will delay and partly even prevent the absorption of dirt and washing agents into the top.

Daily cleaning

  • Wipe tops with a dry or moist clean microfiber cloth
  • When necessary, add some neutral cleaner diluted with water (e.g. trade name Fairy Platinum)
  • If any stains need further attention, use a slightly alkaline washing agent (trade names e.g. Cillit Bang, Ajax, Mr Muscle), allow longer contact time with the stain, before wiping and rinsing
  • Dry the top after cleaning

How to remove a stain off a natural stone top

Stains ccaused by the installation stage

Depending on the object, vinegar-free silicone is being used in the installation of natural stones, to fill and to bind joints to one another. Additionally, mortar and the substance used for joints in the installation work of tiling applied to intermediate space may get onto the tops. An important thing is to remove the dirt without any delay, first mechanically with a spittle, and then to finish the stain removal with a magic sponge. When using solvent (acetone or thinner), this will remove also the protective agent, which means that protection should be added to the areas where solvent has been used.

Stains caused by foodstuffs

  • Greasy, colourful or acid foodstuffs cause stains or changes to the surface of a stone. Foodstuffs which have all the mentioned properties cause the stains which are the most difficult to remove e.g. Balsamico sauce which is sour, contains oil and has strong black colour.
  • Greasy stains and colourful stains are absorbed into porous stone, and often several techniques need to be applied in several instances to remove the stain.
  • Marble cannot stand any acids at all. Contact with acid will cause changes to the surface of marble, and a longer contact or a stronger acid will cause corrosion.
  1. First, wipe the stain using a cleaning cloth moistened with as hot water as possible. If you can still see the stain – move to the second stage.
  2. Secondly, pour cleaning agent removing grease over the stain, e.g. kitchen spray. Let it work for a few minutes and flush it with water and dry with a clean cloth. If you can still see the stain – move to the third stage.
  3. Pour clear mineral water over the stain and let it work. You may place a compress folded of a clean cloth over it, and you may place a plastic over the compress to make it more effective. If you can still see the stain – move to the fourth stage.
  4. Pour solvent (acetone or thinner) over the stain and let it take effect. You may place a compress made of a paper towel over it, and you may place a plastic over the compress to make it more effective. When using solvent, you should pay attention to working safety with the solvent – wear protective gloves / eye / face protecting mask. Arrange sufficient ventilation for the working premises. When using solvent (acetone or thinner), this will remove also the protective agent, which means that protection should be added to the areas where solvent has been used.

Stains caused by the lime content of water

In Finland the hard bed rock generally is acid, and for this reason, water is soft, and lime cannot accumulate on work tops. If there happens to be plenty of calcium and magnesium salts in the soil in a region, the water is also harder, and it is possible for lime to start to accumulate e.g. on the lower end of a tap. Remove lime stains using decalcifying agent according to the manufacturer’s instructions. The strong liquid is only for short term use, in order to avoid changes in the stone surfaces, which are permanent damages.

Protective treatment

The protective treatment is applied at our factory using Soledo Classic stone protection agent. This treatment is applied to porous stone types as well as to matt and diamond brushed surfaces. This agent prevents dirt, detergents and moisture from absorbing into the stone. If there is need for protection in the future, you should use the same agent. This way you’ll achieve a beautiful and even surface without spots.

How to use the protection agent

Periodically worktops should be re-sealed to prevent damage occurring. Clean dust and stains off the stone surface. Spread an even layer of the Soledo Classic stone protection agent over the stone surface with a lint-free cloth. Wait 15 minutes, and after that, remove extra protection agent by wiping again with a lint-free cloth. Allow it to dry overnight. Perfect dryness for use will be obtained 48 hours after applying the agent.

 

Quartzes

Daily cleaning

  • Wipe tops with a dry or moist clean microfiber cloth
  • When necessary, add some neutral cleaner diluted with water (e.g. trade name Fairy Platinum)
  • If any stains need further attention, use a slightly alkaline washing agent (trade names e.g. Cillit Bang, Ajax, Mr Muscle), allow longer contact time with the stain, before wiping and rinsing
  • Dry the top after cleaning

How to remove persistent stains

  • The first try a slightly alkaline cleaner (trade names e.g. Cillit Bang, Ajax, Mr Muscle), allow longer contact time with the stain before wiping and rinsing. Dry the top after cleaning
  • For any other serious mark, use a wet white abrasive pad with lightly abrasive cleaner (trade names e.g. Universal Stone, Onxon and Dr. Beckmann, Cif cream)
  • Remove lime stains with standard household lime-scale remover following the manufacturer`s instructions.

Other things to be taken into consideration

  • Heat resistance is limited – always use a pot holder
  • Protect the material from UV rays – always place the material indoors
  • Do not use sponges containing metal (trade name e.g. Patapata),
  • Do not use ‘power sponges’ – under the name ’magic sponge’ – when rubbing powerfully using these you may cause permanent damage to the surface finish of the countertop
  • Quartzes withstand all normal substances used in a kitchen; nevertheless, you should avoid the following strong chemicals:

Avoid contact with

  • Alkaline chemicals (acetone, caustic soda, etc.)
  • Pure ammonia or ammonia-based cleaners
  • Solvents in general (eg. nail polish removers or solvents for paints containing trichlorethylene and methylene chloride)
  • Brighteners, oily soaps, inks and permanent markers
  • Steel wool pads, abrasive and micro-abrasive cleaners such as creams or powders
  • Strong detergents such as those for cleaning the oven
  • Wax polishes or products containing wax that could cause a loss of luster
  • In case of contact with any of the above, it is recommended to immediately rinse thoroughly with water. Avoid any misuse.

 

Super White ja Dekton

Daily cleaning

  • Wipe tops with a dry or moist clean microfiber cloth
  • When necessary, add some neutral cleaner diluted with water (e.g. trade name Fairy Platinum)
  • If any stains need further attention, use a slightly alkaline washing agent (trade names e.g. Cillit Bang, Ajax, Mr Muscle), allow longer contact time with the stain, before wiping and rinsing
  • Dry the top after cleaning

How to remove a stain off a Super White or Dekton top

  • The first try a slightly alkaline cleaner (trade names e.g. Cillit Bang, Ajax, Mr Muscle), allow longer contact time with the stain before wiping and rinsing. Dry the top after cleaning
  • For any other serious mark, use a wet white abrasive pad with lightly abrasive cleaner (trade names e.g. Universal Stone, Onxon and Dr. Beckmann)
  • Remove lime stains with standard household lime-scale remover following the manufacturer`s instructions.